Creative coaching creates creative leadership

By Martin Vogel

In the knowledge economy, creativity is at a premium. But the same economy encourages lifestyles and working routines that crowd out creative impulses. This isn’t just bad for productivity, it’s bad for wellbeing. This presents a two-fold challenge for coaches: how to stay fresh and creative in how we practice; and, how to support our clients to nurture creativity in their likely busy lives.

It’s something of a paradox that modern life wrings us out. Digital technology, information abundance, the range of choices in how we use our leisure, opportunities for travel – these all offer rich stimulation to our senses and lower the barriers of entry to the means of creativity. But filling our minds with information and our leisure time with activity brings it own stresses, maxing out our capacity simply to process experience. The journalist, Oliver Burkeman, has written recently of how keeping up with the news has transformed from being a contained and relaxing ritual (reading a newspaper, watching the TV bulletin) to a civic duty that (thanks to inexorability of social media feeds) no longer has boundaries. The lost boundaries are not simply temporal they are boundaries of decency and decorum. Browsing the news today exposes us to abuse, hyperbole and dark thoughts about the state of the world – inducing in many a constant state of panic and insecurity. Hardly ideal circumstances for creativity.

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Generating expansive conversations with open space

By Martin Vogel

As previously discussed on this blog, we favour conversational approaches to eliciting the development of leaders. When we’re working with groups who have an ambitious purpose but face a variety of complex options, we look for ways to break free of linear and binary thinking and instead synthesise diverse perpectives.

One approach on which we draw for inspiration is open space. It seems a pre-requisite for these conversational processes that they have mystifying names. This is no exception and its formal nomenclature – given by its originator, Harrison Owen – is Open Space Technology. Beneath the name lies gold. Put simply, it is a method for a group of people to self-organise multiple, simultaneous conversations around a related theme. It is energising for the participants and, in our experience, produces more interesting outcomes than laboured discussions led by facilitators.

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Taking the pulse of an organisation

By Martin Vogel

If there’s one signature intervention that characterises how we work at Vogel Wakefield, it is the diagnostic enquiry into what’s going on in an organisation. This draws on skills developed over the course of our careers in journalism, strategy and coaching – and, in my case, my epistemological formation as a sociologist. Put simply, it entails getting lots of people to talk to us about their working lives. And trying to understand what it is they need to talk about together that they’re not discussing. Many of our engagements begin this way – particularly when a team or organisation is stuck in some way, which is usually when they turn to consultants.

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Going deep in conversation with insight dialogue

By Martin Vogel

If I’m working with a group that is highly committed to improving the quality of relationship between them, I might reach for Insight Dialogue.

This is actually a meditation practice developed by Gregory Kramer, a meditation that is conducted in relationship with someone else. Its essence is that it interrupts the normal routine of conversation with deliberate pauses and reflections, so that we might connect with the perception that we hold that might otherwise lie just beneath conscious awareness.

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Dancing with nonviolent communication to change the conversation in organisations

By Martin Vogel

One of the methodolgies we use to change the habits of conversation in organisations is nonviolent communication (NVC). This is a clunky name for a practice, developed by Marshal Rosenberg. It is deceptively simple but also profound in the insights it generates about what’s going on when people talk to each other.

Marshal Rosenberg’s key insight is that often in communication, people are seeking – consciously or unconsciously – to satisfy needs. It’s the frustration of these needs that can cause relationships to become mired in conflict. The route to understanding needs is to notice the feelings that are at play in a situation. So Marshal Rosenberg proposed a four-fold grammar for communicating in a way that could help people bring empathic attention to these factors.

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Conversation matters more than structure in organisations

By Martin Vogel

A lot of our work in organisations focusses on getting people to show up differently in conversations. This is because it’s through conversations that organisations exist. People often think of organisations as structures which have a solidity beyond the people who comprise them. There’s some truth in this construct. The BBC existed long before I joined it and seems to be managing to survive quite adequately even though it’s a decade since I left.

But it’s also true that organisations are enacted into being by their members. The day-to-day interactions people have with each other in organisations are much more material to how things get done than the structures, strategies, documents and plans that people imagine to be their work.

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Vogel Wakefield: the movie

We often get asked, “What’s it like to work with you?” So we’ve attempted to answer that question in this video, showcasing our work in universities.

Thanks to contributors Professor Frank Finlay, Dean of Arts and Humanities at the University of Leeds, and Katherine Bond, Director of the Cultural Institute at King’s College London. And to our friends at the production company, Impact Video.

Higher education round-up

art and tech

Here’s a round-up of our series on higher education. People were asking us, “What’s it like to work with you?” So we wrote this series to provide an answer. In the posts below, we explore what we’ve learned from working in the sector and what our counter-consultancy approach has to offer universities and those who work in them:

Image courtesy University of Salford.

Reconnecting universities to their public purposes

By Martin Vogel

obu

This is the final post in our series looking at how our counter-consultancy approach meets the needs of higher education institutions. Here we explore how interdisciplinarity and external collaboration can revitalise the public value of universities.

Interdisciplinarity and external partnerships provide a foundation for universities to renew their public value. This is because they grow out of the genuine and distinct strengths of a particular institution and point to how it can make a unique contribution to addressing society’s challenges. But this contribution can be realised only if there is clarity about the institution’s public purposes: the generic ones it shares with other higher education establishments and the distinct one that arise out of its own particular circumstances.

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The emergent route to fostering interdisciplinary collaboration in higher education

By Martin Vogel

networking

This is the third in our series looking at how our counter-consultancy approach meets the needs of higher education institutions. Here we explore the complex nature of university cultures and how we use conversation and reflection to mobilise distributed leadership.

Interdisciplinarity can address a university’s need for funds and a distinctive marketing proposition but also the individual academic’s need for compelling research opportunities. If each university has unique research strengths, these can be synthesised into interdisciplinary ventures which pursue approaches to research excellence that can’t be replicated easily elsewhere. This creates compelling reasons for funds, students and academics to gravitate to particular institutions. It counters a view of higher education as a largely undifferentiated, instrumental business with one which construes it as comprising diverse institutions each with intrinsic value and distinctive contributions to make to the world’s knowledge.

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Interdisciplinarity and external partnerships: components of revenue generation and public value in higher education

By Martin Vogel

library

Over recent years, we have developed a focus on supporting academics and managers in universities who are trying to foster greater interdisciplinary working and greater engagement with external partners. This series of blog posts reviews our learning in this area and explores how our counter-consultancy approach is especially suited to resolving challenges that higher education institutions encounter in pursuing interdisciplinary objectives.

Interdisciplinarity and external partnerships are distinct but closely related areas for universities. While disciplines represent communities of practice that transcend the boundaries of any one university, the idea of disciplines also serves as an institutional heuristic that facilitates internal ways of organising. But in their pursuit of research outcomes that deliver tangible value to society, universities are finding that questions that range across disciplinary distinctions are increasingly salient. This is largely driven by the complexity and pace of change of the modern world. Governments and other funders of research are searching for solutions to big global challenges that are best approached through joined-up interdisciplinary enquiries. Funding is increasingly focussed around themes such as demographic change and wellbeing, food security or climate change. External partners too, caught up in this complexity, are bringing research questions that range across disciplinary distinctions.

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Mindfulness plus narrative awareness equals critique

By Martin Vogel

mindful revolution
Time for a mindful revolution?

This is the third and final part in my series on being and doing in coaching. In Part 1, I explained how I draw on mindfulness and narrative awareness in my work. In Part 2, I discussed the symbiotic link between being and doing, and the challenge to bring more of a sense of being to our doing.

Regular readers of this blog will be familiar with the critique of organisations that we have developed here: the idea that organisations could be less toxic places to work and could play a more positive role in addressing society’s problems. I don’t want to rehearse those arguments again but instead look at how they come out of the approach to coaching that I have been describing in this series. If coaching is, as I maintain, a way of facilitating unfamiliarity, it follows that it is potentially disruptive of the received wisdom in organisations – the things that are so taken for granted that it’s otherwise almost impossible to question them. By putting a premium on connecting with our embodied wisdom, our gut instincts and nagging doubts, it creates space to acknowledge the ways in which the things organisations ask of us might make us uneasy.

Where does received wisdom come from? Narrative theory tells us that it is shaped by the dominant culture of the age. In our age, the common sense is defined by neoliberalism: the idea that the market is the natural way to do things and, if we live with the consequences of the market, this will be better for everyone in the long run. More than that – and more pertinent to this conversation – it’s a common sense characterised by hyper-rationality in which the insights that comes from emotion, values and embodied wisdom count for little.

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Being and doing are not mutually exclusive

By Martin Vogel

Day's work
A day’s work is never done

This is the second in a series of posts based on a talk I gave on being versus doing in coaching. Part one of the series looked at the influences of narrative and mindfulness on how I work as a coach. This post explores the tension between being and doing.

Being versus doing is an increasingly important question for our culture. We live in an era when time is at a premium. Time is money and we’re all under pressure to give as much as we can in the time when we contract our labour to others.

This doesn’t always equate to greater efficiency. In the years since our rubbish collections were contracted out to private management, there has been a clear shift in focus from quality of service to minimising inputs (both time and people). The bin men’s job was never pleasant but now they have to do it as if competing in a macabre version of It’s a Knockout. The rubbish gets collected, but much is strewn all over the place and the bins are left lying in random places – so neighbourhoods are left, in some respects, in a worse mess than before the bin men arrive.

Because this pressure on time can lead to a poor quality of working life, we come to put much more emphasis on our getting the most from our personal lives. So even away from work we don’t escape the pressure to get things done. Films to catch, rooms to decorate, walks to be done in inspiring places – not to mention routine essentials like laundry, shopping and cooking. We really need times of stillness and quiet: opportunities to calm the agitation and connect with ourselves and how we’re feeling about what’s going on.

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An encounter with the spirit

By Martin Vogel

Portrait of the soul

This is the first in a series of posts which has grown out of a talk I gave at the weekend. I was invited by a spiritual group, the Brahma Kumaris, to participate in a panel of coaches presenting to the BKs’ Spirit of Coaching programme. This didn’t seem an obvious platform for an atheist like me. But, as the theme of the afternoon was being versus doing and because I try to reach out wherever people find resonance in what I’m doing, I accepted the invitation. And what an interesting journey it turned out to be.

The BKs’ programme is premised on exploring the connections between spiritual practice and coaching development. They’ve created a space in which people of diverse backgrounds – spiritual, professional, non-professional, multicultural – can come together to learn about different approaches to supporting the soul. Not only did I have delightful encounters with people engaging deeply with what it is to be in the world and make it better, but the invitation to discuss my own orientation to the question To be or not to be? provided a space for me to push at the boundaries of what I consider myself to be trying to do when I coach. In particular, it clarified my thinking about how my coaching is informed by mindfulness. This is not something I write about much. I regard mindfulness meditation as a personal practice and I am by no means a coach who is proffering mindfulness as part of a toolkit of techniques for how I work with my clients. But over the years mindfulness has come to define my deeper orientation as a coach. It feels valuable to explore this here, not least so that prospective clients may get some sense of what it may feel like to work with me. But also as a contribution to the profession.

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From Valoro to Vogel Wakefield

 

Vogel and Wakefield
Vogel and Wakefield, looking up

From today, Valoro becomes Vogel Wakefield, the counter-consultancy. We see this as more than a change of name. We’ve been in business for nearly three years now and we have a much better appreciation than when we started of how we add value for our clients.

When we founded the business, we were spent some considerable time defining our company and our distinctive approach. In retrospect, this was more useful to us as partners than it was to customers. It helped us clarify the common ground that enabled us to work together. But all our clients wanted to know was who we were.

In fact, one executive, demonstrating refreshing plain-speaking, told us the Valoro thing wasn’t making much sense. “You’re Mark and Martin, aren’t you?” he said.

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Art in the time of austerity

By Martin Vogel

National Portrait Gallery

We’ve recently completed a project with the National Portrait Gallery, who engaged us to develop a draft social value model. We spoke to people at all levels of the National Portrait Gallery’s staff as well as external stakeholders such as corporate sponsors.

We found this a striking instance of the specifity of making a social value case. It’s tempting to think in generic terms about the social value of any given sector. But each institution is different. The National Portrait Gallery has unique characteristics which differentiate it from other galleries and museums. These are rooted in its founding purpose, which was to tell the story of Britain through portraits of men and women of achievement. Unusually for an art gallery, this means that the subject of the artworks is of greater importance than their artistic merit. Is the National Portrait Gallery, therefore, most similar to other galleries in their role as custodians of arts or to museums which curate artifacts of historic interest? To what extent should it stay true to its Victorian mission to tell a canonical story of Britain versus a contemporary, post-modern one to foster critique of hegemonic narratives and encourage a more inclusive portrayal of Britain?

The answer to these question are determined in part by the view one takes of the social value that the Gallery should deliver under different scenarios of how the economic crisis will play out.

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