On coaching maturity

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This piece was originally published by the Critical Coaching Group in a collection of essays, Coaches Becoming, on what it means to become a mature coach. Also published in Organisations and People, June 2024.


What is the price of Experience? Do men buy it for a song?

Or wisdom for a dance in the street? No, it is bought with the price

Of all that a man hath.

– William Blake, The Four Zoas


1)

I first came to appreciate William Blake’s work as a young man, drawn to his idealistic sentiments expressed in vivid imagery.

Now, in what may be called my maturity, I read his verse anew with the disenchantment of experience.

I recognise the allure of what he calls “the easy thing” – “to talk of patience to the afflicted/To speak the laws of prudence to the homeless wanderer.”

I shudder at my collusions with the glib language of organisations – the promises of wellbeing, social responsibility and inclusion.

Within a society that can’t decently house its people and seems resigned to the resurrection of food banks.

As humans burn the world.

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Unknowing is commitment to moderation

Unknowing is inescapably an exercise in moderation. I’m talking here about political moderation. In other respects, unknowing encourages us towards an immoderate lifestyle. One which embraces mischief and counters convention. In an age of populism and polarisation, though, an inclination to political moderation is unknowing’s contribution.

But moderation is a term that is fraught with ambiguity. What I’m referring to in invoking moderation is a disciplined eschewal of the easy certainties of extremism. What I’m not advocating is a lazy gravitation to the centre of wherever mainstream political debate is located.

As the last decades have demonstrated, the Overton window can be re-situated at the extremes, and positions previously recognised as moderate recast as outside the mainstream or even treacherous. In my lifetime, this has happened to the advocacy of, for example, social democracy, the maintenance of friendly relations with our European neighbours and solidarity with the Jews as an oppressed people. The years of Conservative rule have overseen a dismantling of the social contract behind the welfare state and a return to conditions of employment which evoke the Victorian era or the 1930s. Centrist opinion has colluded in the normalisation of such policies. A disciplined moderation might have named the assault on hard-won rights as an extremist aberration.

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The pluralist path to unknowing

Who doesn’t support pluralism? Who would deny themselves the right to live peaceably in their own way with their own views, without interference or coercion to be other than they are?

Nobody that I can think of. Yet, we live at a time when pluralism is under threat and the pressure to conform to somebody’s view of right thinking is never far away.

Pluralism is an onerous discipline that makes demands of tolerance that are not always recognised by those who insist on its privileges.

Unknowing is necessarily an orientation that embraces pluralism. It is not possible to hold one’s knowing lightly unless one admits – even cultivates – alternative points of view. I’m referring not just to the pluralism that recognises diversity of perspective beyond oneself. Unknowing also implies a commitment to pluralism in one’s own worldview(s) and a recognition of a plurality of selves within one individual.

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Unknowing is the sanest approach to the climate crisis

If you read one thing during COP26, make it Valerie Iles’ paper, We’re Only Human. Her brief overview of the climate crisis offers useful frameworks for assessing the confusing proposals and counter-proposals to reduce humans’ heating up of the planet. So it provides a timely lodestone for making sense of whatever emerges from the UN conference on saving the world.

But it’s also a masterly exploration of how the way humans know the world is a poor foundation for comprehending how quickly and comprehensively we’re ruining it. How we understand the world is shaped by what it was like when we were born into it. Iles argues that it is changing at such an exponential rate that our thought constructs are scarcely able to conceptualise the speed at which reality is changing. 68 per cent of all carbon emissions have occurred in just my lifetime (60 years). In just the last seven decades, the population of humans in the world has tripled. In the context of the millennia of the planet’s existence, the impacts of these changes are unfathomable. In order to think ourselves out of the crisis we’ve created, we could try to unknow many of the things we hold to be true. Iles suggests a few ways to start.Read More »

Not knowing is a defining condition of life

A premise of unknowing is that, while not knowing is a defining condition of life, we mostly behave as if we know.

At its most basic level, our not knowing is a truism. While each of us functions from our own individual base of knowledge, an inescapable facet of existence is that we do not know what the future holds. Perhaps not even the next moment. Much of our knowing is nothing more than pattern recognition. We hold a rough model in our heads of what reality is like and this is good enough to enable us to function efficiently most of the time.

But this pattern recognition can blind us to the novelty we navigate every day of our lives. Even when we encounter situations that seem similar to ones we have seen before, we tend to forget that each unfolding of a familiar event is unique in its own right. Our knowing forms amid a broader canvas of not knowing.

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Opening to unknowing

By Martin Vogel

Question

Further to my recent posts on applying the orientation of unknowing to coaching, I am opening a new group for experienced coaches to explore this in relation to their own practice.

Unknowing is the practice of letting go of what we think we know, opening to freshness and holding ideas lightly. In these turbulent and unsettling times, leaders need time and space to hold their uncertainty away from the pressure to collude with easy answers. Coaches too can be subject to this pressure. In order to support our clients to accept their not knowing, this space will explore what it is to reside in unknowing – adopting approaches that invite it in rather than resist it.

This is a space for peer-to-peer reflection, drawing on the insights and ideas of everyone in the group. Rather than a tightly held supervisory space, we will approach it as a jointly created process of action research.

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Notes towards practising unknowing in coaching

By Martin Vogel

Questioning

This is the second of a two-part series on the orientation of unknowing. Part 1 explored what is meant by unknowing. This second part discusses how it might be applied to coaching.

Unknowing can be viewed as a discipline. It is the practice of letting go of what we think we know, opening to freshness and holding ideas lightly. It is hard, because our identities, even our sense of moral worth, are wrapped up in our knowing. As with all disciplines, the more we practice, the more fluent we become.

Most of us have deep knowledge about a few small areas of life. You might call this erudition. Erudition is to be valued – though, even here, it is prudent to hold one’s knowledge open to challenge and revision. But beyond our areas of erudition, our knowledge about everything else tends to be very shallow. So shallow, it is hard to distinguish from ignorance. If we make decisions informed by ignorance, masquerading as knowledge, they can have unfortunate consequences. We might vote in a referendum on an issue we scarcely understand or espouse ways of responding to a novel virus about which (by definition) even scientific experts know very little.

Unknowing is about loosening our attachments to ignorant certainties – bringing, instead, humility and curiosity to the world as we find it. Applied to coaching, it entails relaxing the idea of coaching as solution-focussed and goal-oriented – leaning more towards a view of coaching as a reflective practice, in which coach and coachee explore and make sense together. It can help clients to encounter the world in fresh ways. Paradoxically, by entering a space where the pressure to have an answer is alleviated, the client is more likely to gain clarity about what to do next. What to do next might be to do nothing: to wait to see what emerges, and to be ready to respond.

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Unknowing: an orientation for coaching and leading

By Martin Vogel

One doesn’t need to work long as a coach to encounter clients who bridle against the profession’s non-directivity ethos and demand answers. “I want tips, not coaching,” one said to me recently. “What’s making you say that?” I replied – impolitely deflecting the request.

In fairness, this encounter arose at a time when I was particularly unlikely to comply. Through the pandemic, I’ve been musing on what I call my unknowing project. I’ve become convinced that we cherish knowing too much – or rather, the feeling of knowing. We live in an era of intersecting complex challenges – globalisation, environmental crisis, social and racial inequities, nationalism. Covid, sometimes referred to as a syndemic, cuts across all of these. Complex challenges are defined by the difficulty of designing a solution. Yet they characteristically call forth simplistic answers from people who are uncomfortable with this fact. Which is to say, most of us. Homo sapiens, the man who knows, prizes having answers. But we are, as Steven Sloman and Philip Fernbach have found, more ignorant than we allow.

Any client who comes into coaching feels, at some level, the pressure of the need to know. Coaching risks colluding with the fantasy of knowing in the face of complexity. Perhaps, instead, we can contextualise it. Both coach and client can try to approach the world with some humility about the limits of our knowledge.

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The etymology of unknowing

The word “unknowing” does not generally have positive connotations. It is defined by the Oxford English Dictionary (OED) as an adjective (though also used as a barely distinguishable present participle) meaning:

Not knowing; not possessing knowledge or understanding; ignorant; ill-informed; naive.

The sense in which I’m using it is almost the opposite of this. I’m talking about a letting go of the knowing that paradoxically makes us unaware and unwitting – that is to say, the knowing in which we reside most of the time. The words “unaware” and “unwitting” that I used in that last sentence to describe “knowing” are taken from Chambers’ definition of “unknowing”. What we’re dealing with is not a binary between ignorance and knowledge but an ebbing and flowing between knowing and unknowing, the boundaries between them hard to discern.

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The age of ignorance

We are, says Tim Harford, living in an age of ignorance. He refers to the work of Robert Proctor, a historian of science, who coined the term “agnotology” to describe the study of ignorance. Proctor’s insight, arising from his analysis of the tobacco industry’s efforts to create doubt about the adverse impact of smoking, was that ignorance is often culturally induced. “Ignorance is not just the not-yet-known,” he says, ”It’s also a political ploy, a deliberate creation by powerful agents who want you ‘not to know’.”

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Nobody knows anything

I’ve been trying to write something about the crisis for some time now. But every time I gather my thoughts, I realise that the sense I have made of things is lagging behind the pace of change. I am trying to figure out how to be useful while confined at home. But much of my energy is curiously consumed with the busyness of simply sustaining life. I could fill my calendar with well-intentioned Zoom calls from dawn until bedtime. But to do so feels like displacement. So I’ve spent the past couple of days deleting all such invitations the better simply to be with what is.

I’ve noticed that the day ends badly when I allow the evening to be consumed with news. Monday’s announcement that the Prime Minister was in intensive care followed this pattern. There were complex feelings. Much as I hold no brief for Boris Johnson, I wish him well as a human being, as the father of an unborn child and as the leader of the nation’s response to Covid. Beyond that, as Dominic Raab steps blinking into the pitiless spotlight, I reflect on the misfortune that the virus strikes at the time when the UK Government is in the hands of the most mediocre bunch of ideologues to inhabit Whitehall in living memory. Nonetheless, I have sympathy for these people who rose to power encouraging a belief (and perhaps believing themselves) that complex challenges could be met by vacuous slogans. You can see the fear in their eyes and the fatigue on their faces as they do their best to respond to destiny’s call. Who would want to be in their shoes? I have confidence in their intentions. But I wish Britain weren’t starting from here.

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Check your privilege

One thing that worries me about our attachment to knowing is that our knowing is outpaced by its impacts.

The systemic complexity of our world seems to be slipping beyond the wit of Homo sapiens to manage. This was evident in the financial crash of 2007, when it was revealed that those in charge of the banks had no understanding of the complex derivatives for which they were responsible. Google and Facebook have no real means to manage the uses of their networks by bad actors. In fact, their incentive to keep enabling malevolent uses of their networks pushes Google and Facebook themselves into the category of bad actors. And in Brexit, the UK Government is managing a process the consequences of which it seems unable to understand, still less contain. We shall see.

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The man who knows

We shouldn’t underestimate how counter-intuitive it is to pursue unknowing. Knowing is at the core of what we understand being human to be. We call ourselves the man who knows, for heaven’s sake: Homo sapiens.We chose this name in distinction to other species of human that once existed such as Homo neanderthalensis (the Neanderthals), Homo floresiensis (the Man of Flores, in Indonesia) and Homo ergaster (the somewhat dismissively named Working Man).

We define ourselves as the clever species. But the earlier humans were not without knowledge. What kind of knowing enabled Homo ergaster to organise socially and employ tools without the level of language and cognition that Homo sapiens was to acquire?

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